faqs

Care teams can choose from out-of-the-box remote care programs that we have designed alongside leading health systems from across the globe. These pre-built programs can be fully customized as needed through our drag and drop Design Studio which allows care teams to quickly and easily create their own workflows or they can work with our client success team to help them build their own programs.

Our care plans are fully customizable to allow care teams to choose exactly what works best for them and their patients, further improving patient engagement. Some of the basic building blocks include:

1. Care Pathways Design studio — Our user-friendly drag & drop interface facilitates quick and easy deployment of any remote care program; care teams can easily customize one of our turnkey solutions, adjust workflow protocols or work with us to build their own care plan without the need for a developer.
2. Automated Remote Care Workflow —Following plans put in place by the care team, our software automates the steps in a clinical workflow and performs tasks following a decision tree, automated triggers are derived from the care plan protocol based on device data, survey responses and vitals measurements. Patients are either guided through assisted self-care or the care team is alerted to changes in a patients’ condition so they can quickly intervene.
3. PROM’s — Patient responses to validated questionnaires are stratified and scored by our algorithm which produces a reading, care teams are then alerted to abnormal readings, or patients are prompted to follow an automated-triage workflow.
4. Patient CareApp — Robust 2-way communication that sends patients alerts, reminders, and educational content specific to their care plan, and prompts them to complete symptom surveys; data can be collected from any wearable, medical device, or can be input manually. Virtual visits or single-click calls to care teams can be facilitated through the app and can be scheduled in advance or done ad-hoc.
5. Care Team Dashboard — Grants providers customized views of entire populations, cohorts, and individual patients. Automate for efficiency by setting rules to automatically generate alerts when patients’ measurements fall out of normal range and score the PRO’s for each survey and questionnaire to perform rules-based triage. Set rules in the system to send escalation alerts to the care team when any patient requires immediate intervention.
6. Device integration — We are device agnostic and can integrate with any medical device or fitness tracker that meets the needs of the care team and patient. Allowing patients to use their own devices has been shown to improve patient engagement and program adherence Learn More.

Our platform is device agnostic and can integrate with virtually any connected healthcare device, fitness tracker, or wearable. Allowing patients to use their own device has been shown to improve patient engagement and program adherence. Learn more about our integration partners.

Our fully adaptable remote care platform supports any clinical condition, any device, and any automated remote care workflow. We already support nearly 70 health conditions and wellness programs, some of our pre-built care programs include:

• Cardiac Rehab
• Covid-19 monitoring
• Type 1 and 2 Diabetes care
• Hypertension monitoring
• Psychiatric monitoring
• IBD symptom management
• LVAD monitoring
• Pulmonary Rehab
• Oncology Symptom Management
• Gestational Diabetes and Preecalmpsia monitoring
• Neurology and Parkinson’s monitoring
• CHF Management

Datos Health’s platform has built-in reporting that can be uploaded directly to your RCM system helping you to maximize CPT code reimbursement for Remote Patient Monitoring (RPM), Chronic care Management (CCM), Remote Telepsychiatric Monitoring (RTM), and telehealth. Some of the most common CPT codes for RPM are 99453, 99454, 99457, 99091.

Our Patient Experience app was designed to be easy for any patient to use, which is crucial for patient engagement. The Design Studio also features a user-friendly drag and drop interface, enabling care teams to quickly personalize treatment plans Learn More.