The Datos Health solution was rapidly implemented to remotely monitor and protect at-risk health workers and quarantined patients diagnosed with or suspected of having contracted COVID-19.
Rochester, New York-headquartered RRH (Rochester Regional Health) is a $2.5 billion integrated health services organization delivering leading-edge quaternary, tertiary and primary care. It encompasses, among others, five hospitals, and primary and specialty practices that span across Upstate New York, as well as rehabilitation centers, ambulatory campuses and immediate care facilities serving Upstate NY and a subsidiary, ACM Laboratory Clinical Trials, supporting clinical trials around the world.
Much like other hospitals and health organizations facing the increasing spread of the highly contagious and alarmingly lethal coronavirus, RRH was concerned with the pandemic potentially spiraling out of control and overpowering the capacity of its nurses, clinicians, hospitalization facilities and ventilator care systems. “Given the trajectory of the pandemic in major metropolitan areas, as COVID-19 continues to spread, hospitals may experience a surge in patients,” stated Bridgette Wiefling, MD, Senior VP for the Primary Care and Ambulatory Specialty Institute at RRH. “This could result in many health systems like ours quickly becoming overwhelmed and adding further burden on an already overstretched medical system”.
A long-time telemedicine visionary, Dr. Wiefling proceeded to seek out a solution that would enable RRH to mitigate the ever-increasing impact of the pandemic in the safest and most well-controlled way possible. The ideal solution would allow RRH to continue to provide optimal care to the patients in its community under the extraordinary risks posed by COVID-19, and simultaneously invest in its team members who put their lives on the line fighting the disease. Wiefling found just such a solution via RRH’s integration and project management partner Strategic Interests, LLC – a firm dedicated to helping healthcare organizations improve care and performance through innovative use of technology. That solution was the Datos automated remote care and telemedicine platform.
Rochester Regional Health
The Datos solution has been a godsend, for both patients and our medical staff, patients no longer need to feel alone or afraid, with nurses able to remotely yet closely track their indicators, reach out to them by video calls, and ease them through whatever they’re experiencing at any point– Bridgette Wiefling, MD, Senior VP for the Primary Care and Ambulatory Specialty Institute at RRH